After enduring the cold winter, all things thrive, and the earth wakes up again in spring. In 2021, EKUN celebrates its 23rd anniversary! As a practitioner of long-termism, in the Year of the Ox, EKUN people will continue to work diligently and meticulously, pursuing symbiosis and continuous progress in a moderate and measured way.

The founder of EKUN has established the organizational mission of "being a reliable logistics manager for customers." To this day, regardless of how the external environment changes, EKUN has been passing down and adhering to this belief, continuously consolidating and innovating the differentiated product realization method of "EKUN's Middle Circle" through the construction of basic management and professional systems. Internally, EKUN polishes the depth, breadth, precision, warmth, and length of the company, while externally, it cultivates service perceptibility, customer satisfaction, brand reputation, and customer loyalty, striving to make EKUN a service brand with "measure."

·Focus on External Trends, Enhance Customer Engagement

External customer needs and environmental factors are the starting point for EKUN's mission of being a "reliable logistics manager for customers." By assigning dedicated customer managers, collecting true customer needs, and acting as a business connector, EKUN fulfills its manager mission in deep bonding with customers.

·Cultivate Craftsmanship, Focus on Industry Precision

Complex industries require innovation, while simple industries require execution. The continuous accumulation of execution is the core competitive advantage of EKUN's brand. Always, EKUN people follow the service philosophy of "doing it right and not making mistakes," repeating simple things and doing repetitive actions properly.

·Solidify Behavioral Training, Enhance Service Perceptibility

While consistently doing things right according to standard procedures, EKUN enhances the emotional expression of employees through smile training and service theater drills, improving the perceptibility of service. EKUN operates not just hollow logistics but also perceptible experiences and trust.

·Deepen Basic Management, Strengthen Corporate Depth

EKUN does not deliberately pursue height; depth naturally determines height. With deep basic management, the height of the company will naturally appear. EKUN integrates the three-system management system certification, establishes standardized management processes including business operations, administrative management, and logistics support, and avoids randomness in the service process.

·Focus on Humanistic Care, Highlight Corporate Warmth

Through the creation of an emotional humanistic system, EKUN allows everyone on its professional platform to enhance their abilities and feel the warmth of the organization, building a new harmonious labor relationship.

·Build a Professional System, Increase Corporate Maturity

EKUN continuously pursues the refinement of the professional system, fitting the standards of things with the abilities of people, and constantly improving the company's ability to resist risks, seize opportunities, and continuously meet customer needs.

·Upgrade Software and Hardware Facilities, Ensure Service Reliability

Equipping and developing advanced storage and transportation equipment facilities to meet customers' personalized warehousing and loading requirements; customizing logistics information systems to reduce error rates, ensuring the security and accuracy of customer information, providing technical support for service reliability, and achieving digital empowerment.

·Integrate Policy Functions, Expand Service Breadth

EKUN does not pursue diversification in width but focuses on integrated services within the expansion field. Leveraging the development opportunity of the Qingdao Free Trade Zone, EKUN broadens its service scope, offering full-process bonded logistics services and related non-bonded extended services.

·Through Customs AEO Certification, Improve Customs Efficiency

EKUN actively participates in the pilot implementation of various customs policies, obtaining AEO certification, which significantly reduces the customs inspection rate for EKUN and New EKUN as operating entities, improving customs clearance efficiency, and contributing to the joint maintenance of international industrial supply chain security and stability, and the smooth flow of the dual circulation economic pattern.

·Continuously Improve Service Quality, Cultivate Customer Loyalty

EKUN pays attention to service quality, especially the measurement of the service process and the improvement of customer satisfaction. Among EKUN's customers, more than 20 have been cooperating for over ten years. Through continuous improvement of service quality, EKUN fulfills its logistics manager mission, realizing win-win value in the long-term trust of customers.

·Shape Brand Culture, Enhance Brand Reputation

EKUN establishes a harmonious corporate culture internally and manages the brand externally. Honors such as Shandong Service Brand, Shandong Famous Trademark, Shandong Contract-honoring and Credit-worthy Enterprise, and Best Logistics Supplier by Customers are a testament to the trust and recognition of the EKUN brand.

·Pursue Long-term Success, Extend Corporate Length

EKUN pursues a vision of being small but excellent, excellent but lasting. Although it has gone through 23 years, EKUN still adheres to its original intention and seeks long-term success in the circular improvement of solidifying foundations and management innovation.

With the blessing of the Bull and the arrival of the New Year as promised, in 2021, EKUN will focus on rapidly changing external factors such as customer needs, regional policies, industry trends, international trade, and technological change. In particular, it will explore the symbiosis between customer needs, regional functions, and EKUN's products, strengthen learning capabilities, maintain continuous progress in basic management, optimize differentiated product realization methods, and achieve self-motivation while creating value for customers, continuously fulfilling the role of a reliable logistics manager for customers.